TY  - BOOK
AU  - Amin,Samia
AU  - Das,Jishnu
AU  - Goldstein,Markus
TI  - Are You Being Served? New Tools For Measuring Service Delivery / 
U1  - WB/362.1/AMI 
PY  - 2008///
CY  - Washington
PB  - The World Bank
KW  - MEDICAL CARE
KW  - DEVELOPING COUNTRIES
KW  - QUALITY CONTROL
ER  -