TY  - BOOK
AU  - LAI,H.
TI  - TOTAL QUALITY MANAGEMENT : : A PRACTICAL APPROACH / 
SN  - 8122402429
U1  - 658.5/LAI 
PY  - 1990///
CY  - NEW DELHI
PB  - NEW AGE INTERNATIONAL
KW  - TOTAL QUALITY MANAGEMENT
ER  -