TY  - BOOK
AU  - Tricker,Ray
TI  - ISO 9001 : 2000 : : for small businesses / 
SN  - 0750648821
U1  - 389.63 
PY  - 2001///.
CY  - Oxford : 
PB  - Butter worth Heinemann, 
KW  - Quality Standard.
KW  - Small businesses.
ER  -