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Quality : Measuring and monitoring / by Series: The sunday times : business skills
Material type: Text Text; Format: print ; Literary form: Not fiction
London : Century Business, 1988
Availability: Items available for loan: المكتبة المركزية (1)Call number: 658.562/QUA.
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Quality : Sustaining customer service / by Series: The sunday times : Business skills
Material type: Text Text; Format: print ; Literary form: Not fiction
London : Century Business, 1993
Availability: Items available for loan: المكتبة المركزية (1)Call number: 658.562/TAY.
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