000 00427nam a22001697a 4500
005 20251108175106.0
008 250721s1996 xx 000 0 eng d
082 1 4 _a158.2/KAP
100 1 _aKaplan, Burton
245 1 0 _aWinning People Over /
264 _bPRENTICE HALL,
_c1996.
300 _a252p.
650 1 7 _ainterpersonal communication
650 1 7 _ainterpersonal relations
942 _2ddc
_cREF
999 _c125970
_d125970